Company policies
Every agreement that governs your account, your data, and the work we do together. Each one lists its version and effective date so you always know which revision you agreed to.
Carpathian Terms of Service
v2025.003Our terms of service governing the use of Carpathian platform and services
Professional Services Agreement
v1.0Agreement for professional software development and consulting services
Carpathian Acceptable Use Policy
v1.3Guidelines for acceptable use of our platform and services
Carpathian Privacy Policy
v1.1How we collect, use, and protect your personal information
Store Refund Policy
What is refundable, what is not, and how to request a refund
Sponsorship Requirements
v1.0What we sponsor, what we decline, and how to submit a proposal
Unsolicited Idea Policy
v2.0How we handle ideas, suggestions, and feedback you send us
Security Policy
Our security research program and responsible disclosure policy
Need something clarified before you sign?
Enterprise agreements, custom terms, and data processing questions all go to the same place. Send us the detail and a person will answer it.