
Brittany Freeman
COO & Strategic Development Director
Brittany has spent her career helping companies grow without losing what makes them work. She's seen how quickly things can fall apart when organizations scale too fast without the right systems in place, and she's seen how the right operational foundation can turn a struggling team into one that actually enjoys coming to work.
She's passionate about two things: making companies run better and helping people develop. For Brittany, those aren't separate goals. When you build efficient processes, you free people up to focus on meaningful work instead of fighting broken systems all day.
Her background spans community service and social justice work, which shaped how she thinks about leadership. She listens before she acts, she asks questions before she assumes, and she never forgets that behind every process change or strategic decision, there are real people affected.
At Carpathian, Brittany oversees operations and strategic development. That means she's the one making sure projects actually get done, teams have what they need, and the company keeps moving in the right direction. She works closely with clients and internal teams to spot inefficiencies, fix what's broken, and build systems that scale.
Brittany's approach is straightforward: good operations should feel invisible. When things are running right, people don't notice. They just get their work done without unnecessary headaches. Whether you need help structuring a growing team, streamlining your workflows, or just figuring out why everything feels harder than it should, Brittany focuses on practical fixes that actually stick.