Set A CNAME Record
Step-by-step guide to setting up CNAME records for your domain. Connect your custom domain to Carpathian cloud infrastructure with DNS examples.
TL;DR
Set this DNS record:
@ | CNAME | cname.carpathian.ai
Note: Some providers don’t support CNAMEs on apex (naked) domains. In that case, use URL forwarding or an A record.
What Is a CNAME Record?
A CNAME (Canonical Name) record maps your domain to another domain (like cname.carpathian.ai) instead of an IP address.
Think of it like setting a forwarding address. That way, if we change our server IP, your site still loads.
How to Set Up a CNAME Record
1. Log In to Your DNS Provider
Go to your domain registrar (e.g., GoDaddy, Namecheap, Cloudflare).
2. Open DNS Settings
Find the DNS management section. Look for where you can add/edit records.
3. Add a CNAME Record
Add the following values in your DNS settings:
- Host/Name:
@or your subdomain (e.g.,www,app) - Value/Target:
cname.carpathian.ai - TTL (Time to Live): Default or
300 seconds
4. Handling Primary Domains
If you're using yourdomain.com (apex domain), also create a www record:
www | CNAME | cname.carpathian.ai
You will also need add an additional record for the www domain on the Web Servers page.
Apex domains may require an A record or URL redirect instead. Check with your provider or contact us.
5. Save and Wait
Changes may take a few minutes to 48 hours to propagate.
Still Need Help?
Still stuck or something not working? Email us. We’re happy to help you out.